RI

VAL

Category

Product

UX Design

System Design

Role

Product Designer

UX UI Designer

Building a Benchmarking Engine That Cut Our UX Research Time by 80%

Work

UX Research

PRD

Testing

Prototyping

Product Design

Tools

Rival is a benchmarking and analysis tool that turns any product experience into a structured user flow and a full UX analysis, so you can measure whether something is worth building before you build it.

Its purpose is simple: speed up the slowest, most manual part of product design, UX research and analysis, and make it easier to study how the best UX practices actually apply to whatever you're building.

Problem Statement

Every project I take on begins with research, and that's where I was consistently losing the most time.

Before I can design anything, I usually do the following process.

Deep UX research across competing and adjacent products

Comparing flows

Building customer journeys.

Mapping every feature worth considering

UX mood board Process

Product Definition

I split the process based on a follow-up of questions.

  • How can I automate the exploration or screen capture while I'm doing the exploration of any web app?

  • How can I use that information that I just took and put it in Figma to visualize what I just made?

  • Is there any type of company that's using something similar to what I need to?

If I could build something that worked like a screen recorder for user flows, capturing screens as I moved through a product, and export and assemble it ready inside of Figma, I'd remove the single most repetitive part of research in one move.


Wireframe of the user flow

Mood Board & Research

With the problem defined, I researched how the hard parts had already been solved, so I could reuse proven approaches instead of reinventing them.

I studied products that had cracked adjacent problems and identified the specific patterns worth adapting for Rival:

Mobbin: Interface and the library model

I used Mobbin's UI as the model for a library structure that displays all the user flows and screens.

Builder.io: Figma bridge

Their Figma HTML open source allows me to know how the component tree could get rendered into real Figma nodes.

Waalaxy: Permission model

Used to know how all the infrastructure from the platform to web capture works; this helped me create a Chrome extension that works with the platform and then calls the Figma plugin.

Loom: Recording UX

Use to know their User experience in mobile devices and know how I can use it in mobile devices

First PRD

V1

The first PRD scoped Rival deliberately narrow: prove that capture can become a usable Figma flow. Nothing more.

Functions list

Add platform URL

Choose the exploration type

Choose the Figma file to export to

State the purpose of the exploration

Start exploring

On finish → Export to Figma

How it's built

On export, Rival generated a snippet the designer pasted into the Rival Figma plugin. The plugin then assembled the full user-flow board: every screen, plus how each connected.

I split it this way on purpose: a lightweight capture layer, and a separate Figma plugin that owns visualization.

Keeping those concerns separate meant I could iterate on capture without touching how flows render, and vice versa.

capture layer

snippet

Figma plugin

The first result from the first test: Rival imports the screen and shows the information about each below.

Design system

Shadcn

I chose Shadcn as the foundation because it gave me production-ready, accessible primitives that map directly to real components, which mattered for two reasons.

1) Speed: I could design and build in the same language without reinventing base components.

2) Rival's own outputs: because Rival compares against a component library, building on Shadcn primitives meant the tool and its analysis spoke the same vocabulary.

Figma Shadcn Design System variables

Testing

V1

With v1 built, I tested it against exactly one question:

Can it get a real exploration from point A to point B?

What I looked at:

Reliability of capture across a full navigation

Whether the output was genuinely usable as a research artifact, not just a screenshot dump

Whether screens connected in the right order

Where the interaction felt fragile or unclear

v1 passed the core test: it captured a flow and delivered it into Figma.

Detail Page screen with all the extracted information.

Decision & Pivot

While testing, I noticed the tool was doing more than taking screenshots. It could detect when a user clicked a button, and where that click led and map that connection into the flow automatically.

If the tool understood behavior, it could do far more than draw a flow, it could analyze one.

The data I was already capturing (actions, transitions, sequence) was exactly the raw material a UX analysis needs.

Testing revealed that v1 had accidentally built the foundation for a UX analysis tool.

Because I'd tested with real explorations rather than mock data, the click-detection behavior showed up during the test.

New PRD

V2

Turn captured behavior into real UX analysis and a build/no-build decision, instead of stopping at a flow board in Figma.

Functions list

Behavior capture

Analysis suite (5 features)

FigJam analysis mode

One shared schema (@rival/ir)

Wireframe starting points

Component reuse check

Flow library

Clicks and where they lead, not just the screens themselves

Final Version

The designer sets up an exploration (product, type, target Figma file, purpose), runs it, and exports.

The desktop experience covers setup and the exploration view; the flow-visualization lives in the plugin.

The Result

UX research and analysis time dropped by more than 80%. More importantly, the time that's left goes to the part that actually needs a designer, deciding which flow is better and what's worth building, instead of manual assembly.



From a single capture, Rival now answers the question every product decision hinges on: is this worth building?

Heuristic Analysis

UX Prompt Flows

Feature List

Customer Journey

Heuristic Analysis

Rival evaluates the captured flow against Nielsen's 10 usability heuristics on a 0–4 severity scale, under a stricter stance I call "Structural Determinism"

01 · Hero Landing

H8 · Aesthetic and minimalist design

Sev 2 · Minor

Hero landing screen presents seven competing feature tabs below primary product tabs, creating excessive navigation density above fold.

FIX

Consolidate feature navigation into collapsible accordion or move secondary tabs below hero section to reduce visual competition.

04 · Voice Creation Modal

H4 · Consistency and standards

Sev 1 · Cosmetic

Close button icon placement alternates between top-right and top-left corners across modal dialogs without consistent positioning logic.

FIX

Standardize close button to top-right corner across all modal dialogs following platform conventions for dismiss controls.

06 · Voice Design Dialog

H5 · Error prevention

Sev 4 · Catastrophe

Voice generation executes without confirmation modal, consuming 350 credits per click with no warning of cost or undo mechanism.

FIX

Implement confirmation modal before generation stating credit cost and requiring explicit confirmation to prevent accidental depletion.

Customer journey

Rival maps the flow into 4–5 phases with actions, thoughts, mood, pain points, and opportunities, choosing an established phase model based on the product type.

USER ACTIONS

THOUGHTS

MOOD

PAIN POINTS

OPPORTUNITIES

IDEAS

DEPENDENCES

Marketing

Onboarding

Dashboard

Feature Inventory

Rival inventories the analyzed product's user-completable features, each backed by real evidence (a captured screen, route, or nav item), and grades every one by centrality (primary/secondary/peripheral) and confidence.

Design Custom Voice

high

★ DEEP-DIVE

PRIMARY

Create a new AI voice by describing characteristics in text prompts with parameter controls.

Browse Voice Library

high

★ DEEP-DIVE

PRIMARY

Explore pre-made AI voices filtered by language, accent, and use case categories.

Instant Speech Generation

high

★ DEEP-DIVE

PRIMARY

Generate speech audio from text using pre-existing AI voices from the library.

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